Frequently asked questions

We have listed the specific measures that you need to take to prevent getting affected from Coronavirus. Also, we also recommend buying a health insurance plan so that in future if you or any of your family members experience any of the commonly faced symptoms, you could seek medical assistance and get your expenses covered with an insurance plan.

You can stay prepared to tackle the Coronavirus Pandemic by following a set of precautionary measures, along with social distancing, cleaning your home and surroundings frequently will help you stay prepared. Make sure you report minutest respiratory ailment or cold/cough symptom to your Doctor. We also recommend buying a health insurance plan so that in future if you or any of your family members experience any of the commonly faced symptoms, you could seek medical assistance and get your expenses covered with an insurance plan.

As of now the most common faced initial symptoms of COVID-19 are fever, tiredness, and dry cough. Some patients may also experience headache and pain, nasal congestion, runny nose, sore throat or diarrhea.

No, the symptoms of Coronavirus are more or less the same amongst adults and children

It all depends upon where you are and what's the intensity of the pandemic in your area. If you are living in, or visiting, these areas the risk of catching COVID-19 is higher. If you have come in contact with someone who is suffering from Coronavirus or has travelled from an affected country, then you need to get yourself checked.

At the time of Coronavirus Pandemic, we understand your worry. However, its important to follow precautions and not panic. All that we would recommend is that having a health insurance plan in place could help you beat medical expenses if at all hospitalisation is needed in future to treat this ailment. HDFC ERGO health insurance does cover coronavirus related medical treatment expenses.

Coronaviruses is a huge family of viruses that can cause illness in animals or humans. One of the most recently discovered coronavirus disease is named as COVID-19.

Coronavirus can spread from person to person through small droplets from the nose or mouth, which are spread when a person with COVID-19 coughs or exhales. Once these droplets fall on objects and surfaces around other people, they can catch the virus by touching these objects or surfaces, then touching their eyes, nose or mouth. People can also catch COVID-19 if they breathe in droplets from a person with COVID-19 who coughs out or exhales droplets. This is why it is important to stay more than 1 meter (3 feet) away from a person who is sick.

Unfortunately, at the moment anyone who has mild symptoms are able to get treated and recover but there isn't any full-proof cure for the new coronavirus.

To protect yourself against Coronavirus symptoms, it is important you follow the precautionary measures and advisories such as social distancing, washing hands for 20 seconds, covering your face and mouth while sneezing and coughing and getting yourself tested if you observe mild symptoms of coughing and breathlessness.

No. The virus that causes COVID-19 and the one that caused the outbreak of Severe Acute Respiratory Syndrome (SARS) in 2003 are closely related to each other genetically, but the diseases they cause are quite different. Undoubtedly, SARS was more deadly but much less infectious than COVID-19. However, there have been no outbreaks of SARS anywhere in the world since 2003. "

You should ideally be wearing a mask only if you are suffering from Coronavirus or taking care of someone who is suffering from Coronavirus. There is already a huge shortage of masks its important to use masks vigilantly.

The incubation period for COVID-19 is close to 2-14 days.

Coronavirus lasts long on metal and plastic surfaces as compared to natural absorbents like paper or cloth. A new analysis found that the virus can remain viable in the air for up to 3 hours, on copper for up to 4 hours, on cardboard up to 24 hours and on plastic and stainless steel up to 72 hours. Though this may not be confirmed, but a possible lasting duration of the viruses. 5

The word Novel pre-fixed to Coronavirus means that the type of Coronavirus is different from others in the same family of viruses. What this means is that there are different types of Coronavirus, but this one is not yet known to humans, therefore dubbed a “novel” virus. The official name however is COVID-19.